The Short Version: In case you are seeking a distinctive sexe en bretagnegagement ring or unique anniversary present, Leibish & Co. provides a sturdy inventory of top-notch, colourful, and conflict-free expensive diamonds and gems. The family-run company is running online since 1998 with your own touch that has had generated recurring business the world over. Leibish & Co. makes it simple to get loose stones or even use the complimentary “Design your own personal” device to create the perfect piece of jewelry to life. With years of experience and strong artistry under its strip, Leibish & Co. is found on the verge of expanding its supply to watches and various other add-ons.
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Whenever Leibish Polnauer established his first internet based diamond company in 1998, it got nearly a full day to upload a single image and explanation to their web site â but he had been a visionary who noticed possible for the fledgling arena of e-commerce. “When he views the possibility in a thought, he can do everything inside the power to advance along with it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish developed a fruitful, family-run procedure with his spouse and children providing in authority roles. They have cultivated a successful online business with workplaces situated across the world. Leibish & Co. is actually a leader in special colored expensive diamonds and gemstones which can be hard to find in other places. Its expensive diamonds will also be conflict-free, which can be an important facet for all customers.
“People started to all of us because they seek out one thing some different, anything a tad bit more unique than what everyone else provides,” Benji said.
While Leibish & Co. offers top-quality traditional diamonds, the organization specializes in colourful, special precious jewelry. Whenever asked exactly why the organization has such a higher consumer return price, Benji quickly pinpoints why.
“It really is a combination of exceptional items, fantastic service, and jewelry crafted for the greatest levels of perfection,” the guy mentioned. “The jewelry we make is not your daily, mass-produced particular product. Every piece is custom-made to completely fit the diamond or gemstone chosen by the client.”
A family group Affair With Personal Service
Leibish & Co. is a true household business, with Leibish’s nearest and dearest playing important parts from inside the business.
Leibish functions as creator and chairman regarding the business, while his partner, Rosi, may be the company’ occasions management. Their eldest child, Chavi, functions as the Lead Jewelry Designer â in fact it is a massive obligation since custom precious jewelry makes up a lot more than 50percent from the organization’s business, Benji said.
Leibish’s oldest son, Yossi, may be the CEO of Leibish & Co. Another son, Shmulik, who is a graduate on the Gemological Institute of America, will be the fundamental Diamond Buyer when it comes down to business. “Shmulik is, actually, among a lot of gifted shade diamond specialists in a,” Benji said.
Leibish’s daughter Itzik is the business’s COO and operates its ny office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, may be the businesses CFO.
“As one of the longtime people in the group, i will let you know that, though there is no relation, they start thinking about myself, and others, element of their family,” Benji said. “all of us bring our personal expertise towards the company, but come together to consistently expand the company.”
Clients are additionally handled like household at Leibish & Co., where in fact the business invests power into private solution and product sales. “if you’ve ever managed one specific broker, for example, this is the same person you may constantly handle, regardless of what you may be calling or writing within,” Benji said. “we do not have confidence in driving consumers around to different departments when they have a concern or certain concern they want to deal with.”
Consumers result from throughout the World
Leibish has certain various kinds of clients: discover consumers, exactly who primarily store through web page, retailers, and the ones inside trade business, exactly who generally look at the business’s primary offices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s clients are from usa. The subsequent top market is Canada, followed by the United Kingdom, Australian Continent, Hong Kong, in addition to rest of European countries.
Consumers at every stage of existence shop at Leibish & Co., though nearly all are amongst the ages of 35 and 54, Benji mentioned. Also, the business garners about 300,000 website visits every month â and keeps nearly all of the clients coming back.
“with well over a 70% return consumer status, we stay one of the most well-known organizations in our market,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. carries top-quality jewelry, but in addition keeps inventory versatility, specifically for on-line customers, Benji said. The business offers countless free diamonds and precious gemstones, but its important products are personalized jewelry creations.
“We hold a big number of multicolor diamond and gemstone precious jewelry, with some with the rarest shades previously seen,” the guy stated. “We are recognized most readily useful by all of our bread-and-butter services and products â yellowish diamond and pink diamond wedding bands. However, we sell diamond jewelry of almost every shade, and valuable gemstones â such as sapphires, emeralds, and rubies. We sell jewellery crafted with colorless expensive diamonds, also, but the knowledge is within the realm of shade.”
For clients who’ve some thing planned and require help making it a reality, Leibish & Co. supplies a “Design your” jewelry tool, which Benji mentioned is actually its best item.
“normally, while looking for a special portion, men and women usually want particular rocks and placing designs they will have currently dropped in deep love with,” the guy stated. The “Design yours” tool enables customers to build a piece by using the material, placing, and metal of their choice.
“it permits these to deliver their own desires alive â with these expertise in workmanship,” Benji informed united states.
Add-ons & unique Online Tools in Store for Leibish & Co.
since it seems toward the long term, Leibish & Co. is gradually changing toward higher-ticket items plus item variety. The organization seems comfortable branching off to new products because of the determination and enthusiasm it relates to perfect the recent productions.
“we’ve talked-about launching many different accessories â like deluxe watches, purses, as well as pens,” Benji said. “But we chose to hold back until we initially perfected the major collection of product, that’s diamond jewelry.”
Leibish & Co. can be looking for ways to continue refining their prominent internet site, too. A good way it intentions to improve their on line knowledge is through launching enhanced fact attributes, that’ll give virtual buyers more of an in-store knowledge.
As a business using its sources in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal industry which views change once the exclusion, maybe not the rule.